Logistics Specialist
Xometry
Bangalore, IndiaOperations
Posted 2 weeks ago · via Greenhouse
Job Description
<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</span></p></div><p class="p1"><strong>Logistics Specialist (Domestic | Exports & Imports Support)<br></strong><strong>Reporting to:</strong> Head of Logistics & Warehouse – India<br><strong>Role type: </strong>Individual Contributor with Operational Ownership<br><strong>Experience:</strong> 5–8 years<br><strong>Location:</strong> Peenya - Bengaluru</p>
<p class="p1"><strong>Role Objective</strong></p>
<p class="p1">To own day-to-day domestic logistics operations<strong>,</strong> ensure timely pickups and deliveries, manage vendor service invoice processing<strong>,</strong> and support export & import execution while maintaining strong SLA adherence, cost control, and accurate logistics reporting.</p>
<p class="p1"><strong>Key Responsibilities</strong></p>
<p class="p1"><strong>Domestic Logistics</strong></p>
<p class="p1"><span class="s1">• </span>Own end-to-end domestic transportation operations<strong>:</strong></p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Supplier → Warehouse</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Warehouse → Freight forwarder - Export gateway / customer</p>
<p class="p1"><span class="s1">• </span>Plan and execute:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Daily pickups and dispatch schedules</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Route and vehicle allocation with transporters</p>
<p class="p1"><span class="s1">• </span>Coordinate with:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Domestic transporters, couriers, 3PL partners</p>
<p class="p1"><span class="s1">• </span>Track:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>On-time pickup & delivery performance</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Transit delays and exceptions</p>
<p class="p1"><span class="s1">• </span>Act as first-level escalation for domestic shipment issues</p>
<p class="p1"><strong>Export & Import Operations</strong></p>
<p class="p1"><span class="s1">• </span>Support execution of:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Export shipments (courier / air)</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Imports, returns, re-exports</p>
<p class="p1"><span class="s1">• </span>Prepare and validate:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Commercial invoices</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Packing lists</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>Shipping instructions</p>
<p class="p1"><span class="s1">• </span>Coordinate with:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o </span>CHAs, freight forwarders, couriers</p>
<p class="p1"><span class="s1">• </span>Track shipment milestones and escalate delays to Head – Logistics<br><br><strong>Vendor Service Invoice Processing (KEY RESPONSIBILITY)</strong></p>
<p class="p1"><span class="s1">•</span> Own end-to-end logistics vendor invoice processing<strong>:</strong></p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Domestic transporters</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Couriers</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Freight forwarders</p>
<p class="p1"><span class="s1">•</span> Validate invoices against:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Approved rate cards</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> RFQ contracts</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Actual service delivery</p>
<p class="p1"><span class="s1">•</span> Identify and resolve:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Overbilling</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Duplicate billing</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Incorrect accessorial charges</p>
<p class="p1"><span class="s1">•</span> Coordinate with Finance for:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> GRN / service entry</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Timely payment processing</p>
<p class="p1"><span class="s1">•</span> Maintain invoice aging trackers</p>
<p class="p1"><strong>SLA, Analytics & Reporting</strong></p>
<p class="p1"><span class="s1">•</span> Maintain daily / weekly trackers for:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Domestic shipment volumes</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> On-time pickup & delivery %</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Shipment aging</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Invoice processing status</p>
<p class="p1"><span class="s1">•</span> Support:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Monthly logistics MIS</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> MBR / QBR data preparation</p>
<p class="p1"><span class="s1">•</span> Highlight trends:</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Cost overruns</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Repeated service failures</p>
<p class="p1" style="padding-left: 40px;"><span class="s2">o</span> Vendor performance gaps</p>
<p class="p1"><strong>KPIs</strong></p>
<p class="p1"><strong>Domestic Logistics</strong></p>
<p class="p1"><span class="s1">•</span> On-time pickup</p>
<p class="p1"><span class="s1">•</span> On-time delivery</p>
<p class="p1"><span class="s1">•</span> Domestic shipment aging</p>
<p class="p1"><strong>Export & Import Support</strong></p>
<p class="p1"><span class="s1">•</span> Shipment execution accuracy</p>
<p class="p1"><span class="s1">•</span> Exception closure TAT<strong>Invoice Processing</strong></p>
<p class="p1"><span class="s1">•</span> Invoice first-pass accuracy</p>
<p class="p1"><span class="s1">•</span> Invoice processing TAT</p>
<p class="p1"><span class="s1">•</span> Billing discrepancy rate</p>
<p class="p1"><strong>Overall</strong></p>
<p class="p1"><span class="s1">•</span> Cost variance vs approved rate</p>
<p class="p1"><span class="s1">•</span> Vendor SLA adherence %</p>
<p class="p1"><strong>Required Skills & Experience</strong></p>
<p class="p1"><span class="s1">•</span> Strong domestic logistics execution experience</p>
<p class="p1"><span class="s1">•</span> Working knowledge of export & import processes</p>
<p class="p1"><span class="s1">•</span> Experience in logistics vendor invoice validation</p>
<p class="p1"><span class="s1">•</span> Strong Excel & Presentation skills (mandatory)</p>
<p class="p1"><span class="s1">•</span> High attention to detail and follow-up</p>
<p class="p1"><span class="s1">•</span> Ability to coordinate with Finance and vendors</p><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</span></p></div>