Blue Line Search Group

<div class="content-intro"><h2><strong>About Flexport: </strong></h2> <p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. </p> <p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2 class="font-claude-response-body break-words whitespace-normal"><strong>The Opportunity</strong></h2> <p class="font-claude-response-body break-words whitespace-normal">We're looking for a Senior Ocean Planning Associate based in our Bangkok office, to take ownership of space planning, carrier booking, and allocation management for Flexport's Thailand export gateway focusing on the TPEB (Transpacific Eastbound) tradelane. You'll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned.</p> <p class="font-claude-response-body break-words whitespace-normal">This role is ideal for someone who's built strong relationships with carrier offices or has hands-on experience in carrier customer service. You'll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport's ocean freight network efficiently.</p> <p class="font-claude-response-body break-words whitespace-normal"> </p> <h2 class="font-claude-response-body break-words whitespace-normal"><strong>What You Will Do</strong></h2> <p class="font-claude-response-body break-words whitespace-normal"><em>1. Ocean Planning & Execution</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage the full cycle of shipment planning and bookings — from forecasting and allocation control to SO release.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>2. Carrier Performance & Exception Handling</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Serve as the first point of escalation for booking exceptions, space shortfalls, and service disruptions.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Leverage your relationships with carrier local offices to resolve issues quickly — SO pushes, equipment release, or rollover prevention.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor carrier KPIs (on-time performance, equipment availability, service quality) and flag trends to Procurement and Operations Excellence teams.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>3. Process Improvement & Market Insights</em></p> <ul> <li> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Identify workflow gaps and propose process enhancements to improve speed and accuracy.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Share market intelligence and seasonal trends across internal teams to support trade-lane strategy.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with Product and Engineering to enhance planning tools and data automation.</li> </ul> </li> </ul> <p class="font-claude-response-body break-words whitespace-normal"> </p> <h2 class="font-claude-response-body break-words whitespace-normal"><strong>What You Will Need</strong></h2> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Bachelor's degree </li> <li class="font-claude-response-body whitespace-normal break-words pl-2">5–7 years of experience in freight forwarding, ocean carrier operations, or logistics planning.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven track record of working closely with carrier local offices or directly in a carrier customer service role.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong understanding of TPEB tradelanes, allocation cycles, and equipment control.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent communication skills in both Thai and English.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Detail-oriented, calm under pressure, and highly organized.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proactive, data-driven problem solver who thrives in a fast-moving environment.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"> </p> <h2 class="font-claude-response-body break-words whitespace-normal"><strong>What You'll Gain</strong></h2> <p class="font-claude-response-body break-words whitespace-normal"><em>Skills you'll advance:</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Designing processes and troubleshooting complex customer problems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Executing complex processes without missing adaptive opportunities</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Building consensus among people with strong, differing opinions</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Forming hypotheses, developing experiments, and framing problems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Solving problems through hypothesis-based root cause analysis</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>What you'll learn:</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">How to lead small teams in executing day-to-day tactical tasks</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">How to thrive in ambiguity, test operational hypotheses, and help shape a growing team's strategy</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">How to become a subject matter expert in ocean and network operations — the go-to advisor for clients, partners, and internal teams</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">How to continuously improve the client experience through deep industry understanding</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Future paths this role can lead to:</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Procurement or other specialist roles requiring deep supply chain expertise</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Client advisory or account management, championing customer growth</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Team leadership, developing as a player-coach who supports others' growth</li> </ul><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <h4>Commitment to Equal Opportunity</h4> <p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p> <h4>Global Data Privacy Notice for Job Candidates and Applicants</h4> <p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at <a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&source=gmail&ust=1613840050053000&usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a> for additional information.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div>

Senior Ocean Planning Associate

Job Description