Hartman Walsh Painting

Entry Level Customer service clerk

North Brunswick, New Jersey, United StatesRemoteFull time

Salary not posted. The employer did not include pay in this listing. Ask for the range in your first conversation; it is a fair question.

Posted Yesterday · listed on Workable

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Should you apply?

Company website ↗

Open: 2 days; Fresh. First-week applicants get read first.
Open roles at this company: 5; A few open seats. Your application will get a real look.
Salary: Not posted; No range in the posting. Ask early. It is a fair question and it saves everyone time.

Days open comes from the posting date. Fill time and reposting rate come from this company's recent public postings.

The job, broken down

This is an entry-level customer service role handling inquiries, complaints, and basic transactions for Hartman Walsh Painting. You'd be the main point of contact for customers via phone, email, or chat.

What you'd actually do

Answer customer questions by phone, email, or live chat
Listen to complaints and work out fair solutions
Process orders, returns, and basic billing updates
Log customer interactions in a CRM or company database

Must-haves

High school diploma or equivalent
Clear verbal and written communication
Basic computer literacy including office software, email, and typing
Patience and a polite attitude in stressful situations

Read before you apply

No pay rate or salary range listed
No mention of hours, schedule, or whether this is full-time or part-time
Duties are generic and not specific to a painting company, so it's unclear what the day-to-day actually looks like at this business
No details on team size, who you report to, or training length despite mentioning 'on-the-job training'

Written from the posting text only. Check the full description below before you decide.

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Steps to get this job

1In your application, mirror their exact phrases: mention experience with 'processing orders,' 'resolving complaints,' and 'CRM' or database entry if you have any, even from a different industry
2If you've used any CRM software before (Salesforce, HubSpot, even a simple spreadsheet system), name it directly since they call out CRM experience specifically
3Lead with any past experience handling phone, email, or live chat support, since they list all three channels separately
4Before applying, ask about pay range and schedule in your cover note or application message since neither is posted, so you can confirm it fits before investing time in interviews

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About the role

Role Overview

Entry-level customer service staff act as the main link between a company and its buyers. They fix basic problems, process orders, and make sure clients have a good experience. Many companies offer on-the-job training for this role.

Key Responsibilities

Answer Inquiries: Respond to customer questions through phone calls, emails, or live chat.
Resolve Complaints: Listen to issues, show patience, and find fair solutions for unhappy clients.
Process Transactions: Handle orders, returns, and basic billing updates.
Manage Records: Write down details of customer interactions in the company database or CRM software (Customer Relationship Management).

Requirements

Required Qualifications

Education: A high school diploma or equivalent.
Communication: Clear verbal and written speaking skills.
Computer Literacy: Basic knowledge of office software, email, and typing.
Patience: A polite attitude when handling high-pressure situations.

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